Privacy Policy

Home Privacy Policy

At Rosch Medicals, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website [Website URL] and purchase products.

By using our website and services, you consent to the collection and use of your personal information as described in this Privacy Policy.

1. Information We Collect

We collect personal information in a variety of ways when you use our website. This information may include:

  • Personal Information: Name, address, email address, phone number, payment details (credit card or other payment information), and shipping information.
  • Health-Related Information: In certain cases, we may collect health-related information (e.g., for medical equipment purposes) only with your explicit consent and in accordance with applicable laws.
  • Usage Information: Information about how you use our website, including your IP address, browser type, device information, and interactions with the website (e.g., pages visited, products viewed, and items added to your cart).
  • Cookies and Tracking Technologies: We use cookies and other tracking technologies to enhance your user experience and to collect data about your activity on our site.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

  • Order Fulfillment: To process and fulfill orders, including payment processing, shipment, and delivery of products.
  • Customer Support: To provide customer service, including responding to inquiries, handling returns, and addressing any issues related to our products or services.
  • Communication: To send order confirmations, shipping updates, promotional offers, newsletters (if you subscribe), and other communications related to our products and services.

3. How We Protect Your Information

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction.

4. Sharing Your Information

  • Service Providers: We may share your information with trusted third-party vendors who perform services on our behalf, such as payment processing, shipping, email marketing, and website analytics. These service providers are contractually obligated to protect your information and only use it for the specific services they provide.
  • Legal Requirements: We may disclose your personal information if required by law or to comply with a legal process, such as a subpoena, court order, or government inquiry.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business or assets, your personal information may be transferred as part of that transaction, but we will notify you before this occurs.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (such as web beacons and pixels) to improve your experience on our website and collect data about your behavior for marketing and analytical purposes.

  • What Are Cookies?: Cookies are small text files that are stored on your device when you visit a website. They allow the website to remember your preferences and actions.
  • Managing Cookies: You can control or delete cookies through your browser settings. However, disabling cookies may impact your experience on our website and limit certain features, such as the ability to add items to your cart.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You can request that we correct any inaccurate or incomplete personal information.
  • Deletion: You may request the deletion of your personal information, subject to certain limitations (e.g., legal or contractual obligations).

7. International Data Transfers

If you are located outside of [your country], please note that your information may be transferred to and processed in [your country] or other countries where our service providers are located. These countries may not have data protection laws equivalent to those in your jurisdiction. However, we will take appropriate steps to ensure that your data is protected in accordance with this Privacy Policy.

8. Children's Privacy

Our website is not intended for children under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under the age of 18, we will take steps to delete that information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make any changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us.